Effective Date: January 1, 2026

This privacy policy explains how EV Social Complex collects, uses, and safeguards your personal information when you interact with our venue, website, or booking services (“Services”).

Information We Collect

• Contact details: We collect your name, email address, phone number, and mailing address.
• Event details: We gather information about your event, including the date, time, guest count, type of event, and any special requests.
• Payment information: We require credit card details and billing address for processing payments.
• Communication preferences: We record your opt-in choices for marketing emails and newsletters.
• Usage data: We track website activity and booking history to improve your experience.

How We Use Your Information

• Booking management: Your information is used to process event reservations, manage guest lists, and communicate event details.
• Customer service: We use your information to respond to inquiries, address concerns, and provide support.
• Marketing and promotions: If you have opted in, we send relevant event updates, exclusive offers, and promotional materials.
• Operational purposes: Your information helps us manage facility usage, maintain security, and enhance our services.

Sharing Your Information

• Third-party vendors: We may share your information with trusted third-party service providers, such as payment processors and email marketing platforms, to facilitate our operations.
• Legal compliance: We may disclose your information if required by law, court order, or to protect our rights.

Data Security

• We implement reasonable security measures, including encryption and access controls, to protect your personal information.

Your Privacy Controls

• Access and update: You may access and update your personal information by contacting us.
• Opt-out: You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link provided in those emails.

Children’s Privacy

We do not knowingly collect personal information from individuals under the age of 18.

Changes to This Policy

We may update this privacy policy periodically. If there are significant changes, we will notify you via our website or email.

Contact Us

If you have any questions about this policy, contact us at 314.349.1300 or info@evsocialcomplex.com or evsocialcomplex314@gmail.com.